Paying Your Utility Bill On-Line On-line using VISA, MasterCard or Discover (including debit cards) On-line Bill Payment - Click here Automatic withdrawal from your checking/savings account Setup Bank Draft - Click here By mail to City of Excelsior Springs, 201 East Broadway, Excelsior Springs, MO 64024 In person at the Hall of Waters, 1st Floor, 201 East Broadway - during office hours Monday-Friday, 8:15 a.m. - 4:45 p.m. After hours in drop box in the circle drive at the Hall of Waters, 201 East Broadway Please Note: Payment of Utility accounts is the responsibility of the individual or business listed on the account. The due date for your utility payment is printed on the bill. If payment is not received by the due date a 10% penalty will be incurred. Accounts not paid in a timely manner also risk disconnection and additional fees. Failure to receive a bill DOES NOT relieve the account holder of liability for payment. If you do not receive a bill, please contact Customer Service at 816-630-0760 to determine the status of your account.

Contact Us Customer Service 816-630-0760